Shipping Policy

SHIPPING AND SHIPPING FEES

For orders within Canada - We use Canada Post for all of our shipping. If you order over $100 before tax shipping is free.  Because we use third party suppliers for some of the products we have on outonthestreet.ca, shipping can take up to 20 days depending on your location and the availability of the product you ordered.

For orders to the USA - We use Canada Post for all of our shipping. If you order over $150 shipping is free.  Because we use third party suppliers for some of the products we have on outonthestreet.ca, shipping can take up to 25 days depending on your location, the speed of US customs review, and the availability of the product you ordered.

For orders to Europe, Australia, New Zealand - We use Canada Post for all of our shipping. Because we use third party suppliers for some of the products we have on outonthestreet.ca, shipping can take up to 30 days depending on your location, the speed of your country's customs review.  You are responsible if there are any duties, taxes, brokerage charges or other import fees.

We do our very best to avoid single use plastics.  In most parts of the world many products are shipped in single use plastic bags.  Most of our products will not be shipped in single use plastics.  We wrap intimate items like underwear and swimwear in tissue.  We hope that one day all single use plastic packaging will be removed from all the products we sell.

BACKORDERS

Occasionally items listed on outonthestreet.ca are on backorder.  We will do everything in our power to restock that item in a timely manner.  If that is not possible, we will contact you and consult with you about a suitable substitute.  If you're not interested in a substitution we will offer you a full refund.

TAX RATES
Taxes are added to all Canadian orders according to the province you are in.
HST #131376899